Find answers to common questions about Bertos AI
Most clinics go live within 2 weeks. This includes our discovery call, custom AI development, testing, and deployment. Simpler setups (Starter plan) can sometimes be completed in 1 week.
No technical knowledge required. We handle all the setup, configuration, and integration. You just need to provide information about your clinic's services, pricing, and FAQs.
The AI is trained to handle common inquiries about appointments, pricing, services, and clinic information. For complex medical questions or sensitive situations, it smoothly hands off to your human staff with full context.
We provide ongoing updates as part of your monthly plan. Just let us know what changes you'd like, and we'll update the AI within 24-48 hours. Major changes are included; we'll let you know if something requires additional work.
Yes. We use encryption for all data in transit and at rest. We comply with UAE data protection regulations. Conversation logs are retained for 12 months and can be deleted upon request.
Yes. We require 30 days written notice to cancel. There are no long-term contracts. We also offer a 30-day satisfaction guarantee for new clients.
Our Professional and Premium plans include full Arabic and English support. The AI automatically detects which language the patient is using and responds accordingly.